How Utah Dealership Scaled 10x and Boosted Revenue by $678K

10x
Trips Increase
59 → 589/month
28%
RO Spend Boost
$435 vs $339
785
Hours Saved
Monthly automation
$678K
Annual Revenue
Additional PDEL

Executive Summary

Utah dealership scaled 59 → 589 trips/month, boosted RO spend by 28%, saved ~785 labor hours, and drove ~$678K in annual PDEL revenue growth.

In Utah, one store scaled its service dramatically after adopting Zapmoto. Monthly trips jumped from 59 to 589 — a tenfold increase. Pickup & delivery customers generated $435 per RO versus $339 for non-PDEL, a 28% bump in revenue. Zapmoto's AI also absorbed ~785 hours of monthly outreach and dispatching. Together, these changes created an estimated $678K in incremental PDEL revenue annually.

The Results

Operational Impact

  • • Monthly trips increased 10x (59 → 589)
  • • 785 hours of BDC labor saved monthly
  • • 9.5/10 CSI rating maintained
  • • Streamlined outreach and dispatching

Financial Impact

  • • 28% increase in RO spend ($435 vs $339)
  • • $678K in additional annual PDEL revenue
  • • Equivalent to 5 full-time staff savings
  • • Exceptional customer satisfaction maintained

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