How Houston Dealership Doubled Trips and Added $1.2M in Annual Revenue
2x
Trips Doubled
132 → 273/month
60%
RO Spend Lift
$992 vs $619
364
Hours Saved
Monthly BDC labor
$1.2M
Annual Revenue
PDEL growth
Executive Summary
Houston dealership doubled trips (132 → 273), lifted RO spend by 60%, saved ~364 labor hours monthly, and added ~$1.2M in annual PDEL revenue.
In Houston, a dealership modernized its service operations with Zapmoto. Trips per month climbed from 132 to 273, more than doubling output. Pickup & delivery customers spent $992 per RO compared to $619 without — a 60% lift. Zapmoto's AI also replaced ~364 hours of BDC labor each month. Overall, the shift generated more than $1.2M in incremental annual PDEL revenue.
The Results
Operational Impact
- • Monthly trips increased from 132 to 273
- • 364 hours of BDC labor saved monthly
- • Streamlined scheduling and dispatch
- • Improved customer satisfaction
Financial Impact
- • 60% increase in RO spend ($992 vs $619)
- • $1.2M in additional annual PDEL revenue
- • Reduced labor costs through automation
- • Higher customer lifetime value
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