How Florida Dealership Tripled Trips and Added $134K Revenue

3x
Trips Tripled
73 → 243/month
15%
RO Spend Increase
$353 vs $307
324
Hours Saved
Monthly automation
$134K
Annual Revenue
Additional PDEL

Executive Summary

Florida dealership tripled trips (73 → 243), increased RO spend by 15%, saved ~324 labor hours monthly, and added ~$134K in annual PDEL revenue.

A Florida store turned to Zapmoto to expand service volume. Trips per month climbed from 73 to 243 — more than 3x higher. Pickup & delivery customers spent $353 per RO compared to $307 without — a 15% lift. Zapmoto's automation also absorbed ~324 hours of labor every month. Altogether, the changes drove ~$134K in incremental PDEL revenue annually.

The Results

Operational Impact

  • • Monthly trips tripled (73 → 243)
  • • 324 hours of BDC labor saved monthly
  • • NPS of 4.875 maintained
  • • Equivalent to 2 full-time staff savings

Financial Impact

  • • 15% increase in RO spend ($353 vs $307)
  • • $134K in additional annual PDEL revenue
  • • Improved operational efficiency
  • • Sustained customer satisfaction

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